We strongly advocate that you have some basic reading and writing skills for an optimal experience. As for the letters themselves, they can be as creative or formal as you'd like. Remember, there are no set guidelines here.

After you've completed your letter, you'll see an 'envelope' button on the top right (it’s actually always there). Click on it to proceed to the envelope screen. Here, you can add your recipient's details, customize your envelope, affix the required postage, and hit 'send'. Rest assured, our competent postal-bird will ensure your message reaches its intended recipient.

Fear not! Your letter will still reach your chosen recipient. They might not have the full app experience or be able to collect stamps, but they can receive the letter through their email or iMessage.

Not at all, your papers and envelopes are yours to use indefinitely. We're also working on adding more customization options to make your writing experience truly unique.

Interestingly, your stamps are exchangeable. This means that when you send a letter, the stamps from your collection are added to the recipient's collection. We're developing a dedicated trading experience for stamp enthusiasts, but sending and receiving letters will always be a terrific way to trade stamps worldwide.

You can add people to your address book by sending them a request. Once they accept, they'll appear in your address book. But remember, you can still send and receive letters with your contacts if you have their email addresses

Unfortunately, no. We want our users to put careful thought and time into their letters. This rule also helps keep spammers at bay.

At the moment, all letters sent are digital. However, we do have future plans to make this possible.

Absolutely! You can send letters to anyone as long as you have their contact information or email addresses. A copy of your letter will be sent to their emails along with instructions on how to download the app and recommended next steps.

Simply download the app, sign up using the email address where you received your invite and voila – you're ready to enjoy the world of letters!

Ever felt like scheduling a birthday greeting in advance or maybe hate the wait time that comes with our regular lettres and wanted them to go instantly? With “Express Mail”, you can do either/both at the cost of two extra stamps (FREE for members of the Pippin Supporters Club).

Tap on the little “thunder/lightning” toggle to turn on Express mode (your envelope will switch to our exclusive express envelope). Proceed as usual till it prompts you to select your date and time or just send it instantly.

Noun; A PenPal is a person with whom one becomes friendly by exchanging letters, especially someone in a foreign country whom one has never met.

On our PenPals tab, you can browse through all the lettres people have sent to PenPals across the world! If you like a lettre, you can “heart” it or even better —> Start a conversation!

From the same tab, you can also customize your own PenPal profile with avatars, badges and interests!

On the envelope screen, when selecting a recipient - tap on the “PenPals” option and select a region you want to send your lettre to. The way it works is, someone from that region will see it on their PenPals tab and can start a conversation with you!

Instead of your regular “outbox”; lettres you posted to PenPals can be found inside your PenPal profile. From there, you can pause/resume or delete lettres you have posted to PenPals.

It is the BEST way to support our team and idea.

More details can be found here: https://www.lettre.app/lettreblog/more-than-a-supporter-pippin-supporters-club